Shipping & Delivery Policy

Effective date: 4 November 2026

1. Introduction

DREAMSELF ENTERPRISE aims to provide reliable and timely delivery of all products purchased through our authorized sales channels.

2. Order Processing

Orders are processed after successful payment confirmation or order acceptance. Orders are generally processed within 1–3 business days. Processing may take longer during holidays, festivals or periods of high demand.

3. Delivery Timeline

Indicative delivery estimates are 2–5 business days for local deliveries and 3–10 business days for other locations in India. These are estimates only and may vary depending on the delivery location and logistics provider.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout. Charges may vary according to delivery location, order weight, order quantity and promotional offers.

5. Incorrect Address

Customers must provide complete and accurate delivery information. Please contact us promptly if you identify an error in your delivery details. Delivery failures resulting from incorrect or incomplete details supplied by customers may cause delay or additional delivery costs, subject to applicable law.

6. Damaged Products

If a product arrives damaged, customers should notify us within 48 hours of delivery where reasonably possible. Please provide the order number, photographs of the damaged package and photographs of the product. Our team will review the complaint and provide an appropriate resolution.

7. Delayed Deliveries

Delivery delays may occur due to weather conditions, transportation issues, courier delays, natural disasters or other unforeseen circumstances. Customers may contact our support team for assistance.

8. Contact Information

DREAMSELF ENTERPRISE Email: contact@dreamself.in Phone: +91 9337004364 Address: Daspalla, District Nayagarh, Odisha – 752091, India